Artificial Intelligence (AI) has been making waves in various industries, and HR field is no exception. With the help of AI tools, HR professionals can streamline their processes, from improving hiring processes to engaging employees and freeing up resources for strategic initiatives. Together with A8 Resource, let's explore how AI is transforming HR in this post!
Generative AI And ChatGPT
Generative AI is a powerful tool that can generate new content, from comprehensive articles to social media posts. The latest breakthrough in this field is ChatGPT, which is a product of OpenAI. It is an AI chatbot that can talk like humans on various topics using a lot of data.
AI In HR
- Recruitment: creating job descriptions, interview questions, emails... in a short time.
- Employee Engagement: supplying creative ideas and detailed processes to encourage staff engagement.
- Internal Communications: finding a topic, doing research, writing a headline... with several simple keywords.
- Segmentation: classifying employees according to their conditions then tailor the messages that work for them.
- Employer Branding: Creating images and writing content for employer branding.
- HR Services: Replying the common questions that employees ask about policies and processes.
Can Humans Be Totally Replaced By AI?
In short, AI can’t, at least for now. These are 3 main reasons why:
- Placing AI's ideas into practice still requires practical human experience, especially in Employee Engagement activities.
- Each company has its own culture and way of communicating, so generic ideas and copy may not fit.
- AI researchers think that creativity is not just about the outcomes, but also about the process, which AI cannot copy.
AI tools absolutely have some drawbacks and cannot completely take over human jobs, but AI is a chance for HR to find new ways to work. With AI, A8 Resource believe that you and your HR team can save time on routine tasks and focus on our “human skills.” So, let’s not fear AI: let’s test it and use it to our benefit!
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